Ebay & Ecommerce Websites

Do You Sell Online And Want To Sell More Than Your Competitors?

Having a ‘customer service’ telephone number at the top of your website, or at the top of your Ebay shop has been proven to increase sales dramatically.

Just having a number there, present, tells your potential customers that you have a physical presence and are a REAL business, and gives them far more confidence when buying from you.

Your calls can be answered by our trained staff here at Call Catchers, where we will have a list of questions that your customers are likely to ask, be it regarding delivery, postage costs, sizing, returns, etc. Your dedicated team will be able to answer many queries with confidence, and help turn these prospects into paying customers in a single phone call. It’s like having an extended sales team!

Ebay Traders

Whether you have an Ebay shop, or sell through an ordinary account, your staff here will answer queries based on a list of questions you have provided us with, and we will also build up our own knowledge base of answers from the calls we take for you.

We are even able to talk your callers through the Paypal process if needs be, as our staff are already trained in using the service.

Ecommerce Websites

Again, we will ask you for a list of FAQ’s that will enable your team here to answer questions with confidence and help convert your calls into sales. If you choose, you can give us access to your stock levels, or just email us with current stock levels so that we can inform your callers of availability.

If you operate a website with downloadable products, you can provide us with in-depth training on the functionality of your website so that we can assist your callers with downloading, should they run into trouble.

Call us NOW on 0800 1357 368 to arrange your FREE trial!

Call Catchers telephone answering service - call answering service UK - virtual receptionist

 

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