A Telephone Answering Service Tailored For YOUR Business

Call Catchers bespoke telephone answering service, is the most versatile virtual office you will find in the UK, as we are able to adapt to exactly what your business needs, when it needs it. So, for example, if you need a switch board facility and you have 10 engineers working in your team, tell us the area coverage of each engineer and their availability, and we will be able to pass the calls through to the correct engineer to deal with your customer’s query

Probably The Best...

Call Answering Service

Our professional call handling team, also known as ‘Call Catchers’, answer your calls in your own company name, and we portray that we are sat right in your office when we take your calls. We then forward your message right away to you or your team by text and email

And In Addition...

PAYG Call Answering

Our Pay As You Go (PAYG) package is simply just that…..with no monthly admin charges, FREE set up, email & text message, so there will be no extra or hidden charges at the end of the month….. SIMPLY PAY FOR WHAT YOU USE, with no tie in period or minimum usage contract

And To Top It Off...

Other Business Functions

If your business needs something a little bit different and tailored to suit your needs, such as a call divert function, diary management, order or payment processing, box office / ticketing, or a premium telephone number, we can help. The only thing we can’t do, is make your tea!

Fast Set-Up

It can take just 15 minutes to get you set-you up on our system, and start taking your company calls

FREE Text Messaging

We send you an email and also a text message for every call, as standard, free of charge

Monthly Plans

If you’re expecting more than 30 calls per month, our monthly plans might be the most cost effective option


Aimed at smaller businesses and start-ups, this offers flexibility for less call volumes

Our expertise

Based on Experience

We’ve created a fun, yet professional, working environment where we carry out continuous development with our team members. This leads to highly trained and motivated staff, which in turn, leads to happy customers

Average Call Response Time (Secs)

Years Trading

Happy Customers (%)

Want To Take A Free Trial?

We know that making a decision like whether to use Call Catchers is a big decision, so if you are interested in one of our monthly plans, we’d like to invite you to take a one week free trial of our call handling service, with no obligation!

During your FREE week trial, we will work with you to find out as much about your business as possible, also enabling us to be an effective and knowledgeable part of your team when taking your calls. All that we ask is that you’re not on holiday when you take the free trial, so that you’re easily contactable should we have a query we need a little help with.

Once your trial is over, we can work out which monthly price plan you should be placed on, so the transition to becoming a customer is absolutely seamless!

We can set up your Call Catchers free trial in moments if you already have a divert facility, so why not let us become part of your team right away?

Call us NOW on 0800 1357 368 and we can have you set up and be taking your calls right away.
What We Do

The Range Of Business Solutions We Provide

Switchboard Call Routing To Your Team At Just £1 Per Call* Our switchboard service is ideal for any size business
Box Office & Ticket Sales
Specialising in smaller event ticketing where a more personal service is required, Call Catchers Music & Theatre Box Office services
Calendar Management
Being part of your team and portraying this to your callers in the most professional manner, sometimes needs us to
Order & Payment Processing
Order Processing For Your Business The Order & Payment Processing Department provide you with the facility of our Call Catchers

Our Monthly Plans

  • Inclusive Calls
  • Free Set Up
  • Free Text Messages
  • Emails Included
  • Account Changes
  • Phone Support
  • Excess Call Charges
  • Rating


£1.50 /call*
  • 0 calls
  • £1.50 / call

Catch 35

£50 /month
  • 35 calls
  • £1.50 / call

Catch 60

£75 /month
  • 60 calls
  • £1.50 / call

Catch 100

£100 /month
  • 100 calls
  • £1.50 / call

Catch 200

  • 200 calls
  • £1.00 / call

Catch 500

  • 500 calls
  • £1.00 / call
* Subject to a minimum charge of £20 per month
** All prices subject to VAT

Any Questions?

Why do I need to use Call Catchers?
What if I don’t have an office but I don’t want my callers to know?
How do I start?
Can I decide when to divert my calls to you?
What are your office hours?
What happens out of office hours?
How do I receive my messages?
What happens if more than one person rings at the same time?
I divert my calls to my mobile if I can’t take them. Why should I change?
How do I divert my phones?
Our customers

Introducing Some Of Our Customers

...And What A Few Of Them Have Said About Us

Lynne Orton
“When I’m out of the office, my calls are answered in my company’s name, messages are taken and details passed on to me immediately. I have no hesitation in recommending Call Catchers to anyone who wants to grow their business without taking on extra staff.”
Adrian Fisher
“Their attention to detail included learning the nature of our business…so they provide a more informed and helpful first impression to our callers.”
Phil Bollom
“My customers regularly comment on how helpful my receptionist Kelly is. She texts me details of all calls accurately and immediately, and even manages my diary. Top class service!”
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Get in Touch With Us

We are open:
Monday – Thursday 9 AM – 5:30 PM Friday 9 AM – 5:00 PM