Our Easy Step by Step Guide on How To Divert Your Calls to Call Catchers
Our engineers will allocate a unique telephone number to your business. This is the number you will need to divert your phones to.
You can divert as many landline or mobile phones to this number as you wish. So, all calls will be answered as per your instructions.
You can also terminate any non-geographic (08, 03, 09, etc.,) numbers onto the number we have allocated you. Just let your non-geographic number provider know your new Call Catchers number, (it’s usually done through a control panel) and we’ll be receiving your calls in no time!
Once our engineers have allocated your company it’s own telephone number, we will email you the number, along with full divert instructions. In case you misplace them, here’s a reminder:
Speak with your telecoms provider and ask them to activate ‘Call Divert’ on your landline (BT and Virgin customers phone 150. This will incur a small charge of £1.75 per month)
Once activated, you will will need to type a code into your phone to activate the diversion:
To divert all calls *21*number you’ve been allocated#
Remove the divert by pressing #21#
To divert calls when busy / engaged *67*number you’ve been allocated#
Remove the divert by pressing #67#
To divert calls on no answer *61*number you’ve been allocated#
Remove the divert by pressing #61#
Go to settings, then divert, then type in the number you’ve been allocated
Go to settings, then divert, then ‘cancel’ diversion
Non-Geographic Numbers: You should contact your number provider and ask them to terminate your non-geographic number onto the number you’ve been allocated by Call Catchers.